Shipping info

PLEASE ALLOW 1–2 BUSINESS DAYS FOR YOUR ORDER TO PROCESS BEFORE SHIPPING.

IF YOU’RE ORDERING ANY RAW VIETNAMESE HAIR, INCLUDING BOMBSHELL CURLY, PLEASE ALLOW 1–10 BUSINESS DAYS FOR PROCESSING BEFORE SHIPPING. OUR RAW VIETNAMESE HAIR IS MADE TO ORDER AND CONTAINS OVER 150G OF THICK, FULL RAW HAIR. DUE TO THE CUSTOM PREPARATION AND HIGH DEMAND FOR THESE TEXTURES, ADDITIONAL PROCESSING TIME MAY BE REQUIRED.

WHEN ENTERING YOUR SHIPPING ADDRESS, PLEASE MAKE SURE ALL INFORMATION IS CORRECT. IF YOU LIVE IN AN APARTMENT, UNIT, OR SUITE, PLEASE INCLUDE THAT NUMBER. MISSING OR INCORRECT ADDRESS DETAILS MAY CAUSE YOUR PACKAGE TO BE RETURNED TO SENDER.

ONCE YOU RECEIVE YOUR TRACKING NUMBER, PLEASE ALLOW 1–2 BUSINESS DAYS FOR TRACKING TO UPDATE IN THE CARRIER’S SYSTEM. TRACKING MAY NOT UPDATE IMMEDIATELY AFTER IT IS SENT.

SHIPPING USUALLY TAKES 3–4 BUSINESS DAYS, BUT DELAYS CAN HAPPEN. PLEASE UNDERSTAND THAT WEATHER, CARRIER ISSUES, HOLIDAYS, AND OTHER SITUATIONS OUTSIDE OF OUR CONTROL MAY AFFECT DELIVERY TIMES.

THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.